INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. We guarantee that the product you receive matches the images and descriptions on our website. All Kamagra Oral Jelly sachets are sourced directly from licensed manufacturers and undergo strict quality checks to ensure authenticity, correct dosage (100mg sildenafil citrate), and intact packaging.

Where can I view my sales receipt?

Your sales receipt is automatically sent to the email address provided during checkout. You can also access it by logging into your account on our website and navigating to Order History. If you encounter issues, contact our support team at contact@kamagrajelly.me, and we’ll promptly resend it.

How can I return an item?

We accept returns under the following conditions:

  1. Unopened/Unused: The product must be in its original, sealed packaging.

  2. Within 14 Days: Initiate a return request via your account or by emailing our support team.

  3. Reason for Return: Provide details (e.g., wrong item, shipping error).
    Once approved, we’ll guide you through the return process and issue a refund or replacement.

Note: For safety reasons, opened or used products cannot be returned due to health regulations.

How can I track my order?

Tracking is easy:

  1. Email Notification: A tracking link is sent once your order ships.

  2. Account Dashboard: Log in and visit Order Status for real-time updates.

  3. Carrier Website: Use the provided tracking number on the courier’s site.
    If tracking details aren’t visible within 24–48 hours, contact us for assistance.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS